?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adc&rft.relation=http%3A%2F%2Fmiis.maths.ox.ac.uk%2Fmiis%2F171%2F&rft.title=Web+Hosting+Service+Level+Agreements&rft.creator=King%2C+Alan&rft.subject=Information+and+communication+technology&rft.description=This+paper+proposes+a+model+for+a+relatively+simple+Web+hosting+provider.+The+model+assumes+the+existence+of+a+load-dispatcher+and+a+finite+number+of+Web-servers.+%0A%0AWe+quantify+the+quality+of+service+towards+the+clients+of+this+facility+based+on+a+service+level+agreement+between+the+two+parts%3A+the+web+hosting+provider+and+the+client.+We+assume+that+the+client+has+the+knowledge+and+resources+to+quantify+its+needs.+Based+on+these+quantifications%2C+which+in+our+model+become+parameters%2C+the+provider+can+establish+a+service+offer.+In+our+model%2C+this+offer+covers+the+quality+of+service+and+the+price+options+for+it.&rft.date=2001&rft.type=Study+Group+Report&rft.type=NonPeerReviewed&rft.format=application%2Fpdf&rft.language=en&rft.identifier=http%3A%2F%2Fmiis.maths.ox.ac.uk%2Fmiis%2F171%2F1%2Fibm.pdf&rft.identifier=++King%2C+Alan++(2001)+Web+Hosting+Service+Level+Agreements.++%5BStudy+Group+Report%5D+++++