?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adc&rft.relation=http%3A%2F%2Fmiis.maths.ox.ac.uk%2Fmiis%2F600%2F&rft.title=Service+scheduling+in+garden+maintenance&rft.creator=Cruz%2C+M&rft.creator=Moura%2C+A&rft.creator=Orestes+Cerdeira%2C+J&rft.subject=Environment&rft.subject=Discrete&rft.description=Neoturf+is+a+Portuguese+company+working+in+the+area+of+project%2C+building+and+garden%E2%80%99s+maintenance.+Neoturf+would+like+to+have+a+procedure+for+scheduling+and+routing+efficiently+the+clients+from+garden+maintenance+services.+The+company+has+two+teams+available+during+the+whole+year+and+an+additional+team+during+summer+to+handle+all+the+maintenance+jobs.+Each+team+consists+of+two+or+three+employees+with+a+vehicle+fully+equipped+with+the+tools+that+allow+to+carry+out+every+kind+of+maintenance+service.+In+the+beginning+of+each+year%2C+the+number+and+frequency+of+maintenance+interventions+to+conduct+during+the+year%2C+on+each+client%2C+are+accorded.+Each+client+is+assigned+to+the+same+team+and%2C+usually%2C+time+windows+are+established+so+that+visits+to+the+client+should+occur+only+within+these+periods.+As+the+Neoturf+costumers%E2%80%99+are+geographically+spread+over+a+wide+region%2C+the+total+distance+on+visiting+clients+is+a+factor+that+has+a+heavy+weight+on+the+costs+of+the+company.+Neoturf+is+concerned+with+reducing+these+costs%2C+while+satisfying+the+agreements+with+the+clients.&rft.date=2012&rft.type=Study+Group+Report&rft.type=NonPeerReviewed&rft.format=application%2Fpdf&rft.language=en&rft.identifier=http%3A%2F%2Fmiis.maths.ox.ac.uk%2Fmiis%2F600%2F1%2FNeoturf_ESGI86_v_final.pdf&rft.identifier=++Cruz%2C+M+and+Moura%2C+A+and+Orestes+Cerdeira%2C+J++(2012)+Service+scheduling+in+garden+maintenance.++%5BStudy+Group+Report%5D+++++